What is an IT Administrator? Roles and Responsibilities Defined

Categories: IT Recruitment Advice
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Since the dawn of the digital age, technology has become inseparable from business operations. Through this integration, organizations enjoyed better efficiency, savings, and a myriad of other benefits. However, these systems necessitate skilled professionals to manage, control, and administer effectively.

Enter the IT administrator. In this role, individuals ensure the smooth functioning of an organization’s IT resources, making them integral for operational continuity in any modern business. This article highlights the roles and responsibilities of an IT administrator and explains traits to look for if your organization is hiring one.

What Is an IT Administrator?

An IT administrator is a skilled professional who oversees and maintains an organization’s IT assets and infrastructure. Their responsibilities include managing network security, installing, configuring, and maintaining hardware and software, and resolving technical issues. 

Essentially, an effective IT administrator is like the stage director for a play—through their instruction and management, the whole production runs smoothly, and the “actors”—the other organization members—should notice very few hiccups.

What Are the Responsibilities of an IT Administrator?

An IT administrator shoulders diverse responsibilities crucial to the seamless functioning of an organization’s technological infrastructure. The role requires technical expertise, problem-solving skills, and a solid attention to detail.

Network management

Overseeing network infrastructure involves setting up and maintaining network hardware such as routers, switches, and firewalls. They also monitor network performance, troubleshoot connectivity issues, and ensure data continuously flows across the network.

Suppose an employee encounters difficulty accessing the internet or the organization’s intranet; an IT administrator can diagnose the issue and reconfigure network settings accordingly. 

System administration

System administration involves managing and maintaining servers and operating systems. IT administrators install and configure server software, perform routine maintenance, and troubleshoot system-related issues to ensure optimal performance and reliability.

For example, the IT administrator’s job is to schedule regular system updates to enhance system utility and stability.

Data management and security

Protecting sensitive data is a top priority for IT administrators. They implement security measures, such as encryption, access controls, and backup procedures, to guard against data breaches, unauthorized access, and data loss. Additionally, they develop and enforce data management policies that comply with regulations and best practices.

As an illustration, an IT administrator for a banking, financial services, and insurance company can classify financial data as “confidential” and restrict access to authorized personnel only, complying with regulatory requirements like the Data Privacy Act.

User support and training

IT administrators provide technical support to end-users, assisting with software installations, providing technical support, and addressing concerns. They also conduct sessions to educate employees on IT procedures, policies, and best practices, empowering them to use technology effectively and securely.

Hardware and software management

IT administrators are responsible for procuring, installing, and maintaining end-user hardware like laptops, workstations, and peripherals. and software assets like desktop tools and other applications within the organization. They manage inventory, licensing, and updates to ensure all systems are updated and functioning correctly.

How to Hire an IT Administrator

Hiring an IT administrator involves evaluating candidates based on academic requirements, assessing their skills and certifications, and offering compensation packages competitive enough to attract top talent.

1. Academic achievement and experience

Organizations typically prefer a bachelor’s degree in information technology, computer science, or related fields, but practical experience and years of experience should be at the top of your requirements. Seek candidates with a solid educational background supplemented by a demonstrated experience in a similar role.

2. Skills and certifications

The role incorporates various tasks, so candidates with a diverse skill set encompassing network management, system administration, cyber security, and troubleshooting will be ideal. Certifications from trusted sources can validate a candidate’s expertise and commitment to professional development.

You can also screen for candidates with experience with parts or all of your organization’s specific tech stack, which can cut onboarding and training requirements.

3. Salary and compensation

An IT administrator is rarely an entry-level position. Research industry standards and regional benchmarks to offer competitive salary packages aligning with the candidate’s expectations and skill level. Consider additional perks such as professional development opportunities, flexible work arrangements, and comprehensive benefits to attract top IT talent.

This comprehensive IT salary guide can help you learn compensation trends across various IT roles, including IT administrators. Use this resource to benchmark your compensation offerings and ensure they remain competitive.

The Tech Talent Hunt

In pursuit of tech talent, finding the ideal IT administrator hinges on a careful blend of academic prowess, specialized skills, and enticing compensation packages. Considering their multiple and varied responsibilities, the ideal candidate is likely in high demand. However, this roadmap can help you secure the perfect addition to your team.

If you’re seeking expert assistance in the tech talent hunt, look no further than Manila Recruitment. We are the top Philippine recruitment agency, and our tailored outsourcing and recruitment services can streamline your hiring process and connect you with top-tier IT professionals. 

Contact us today!