Recruit 1st, 2nd, and 3rd Line IT Support Professionals and everything your IT Helpdesk team needs with the Philippines’ most reliable IT Recruitment Agency!
The Philippines is an ideal location to recruit world-class IT and tech support talent for your organization for the following reasons:
Lower salary costs by 40-50% compared to hiring onshore in the US, Europe, Australia and similar.
World-class, English speaking Filipino IT talent that aligns with Western workplace culture.
The Philippines is an established global hub, with thousands of professionals who are experienced in supporting both local and global operations.
Manila Recruitment is a leading recruitment agency that specializes in building high-performing teams of IT support engineers, analysts, and every role you need to build or scale your IT support team.
Our team of IT recruitment professionals has been delivering elite technical headhunting services for over 14 years and counting! We have over 600 satisfied clients worldwide from startups to multinationals. As one of the most trusted recruitment firms for IT support engineers in the Philippines, we can build a well-knit team of 1st, 2nd, and 3rd tier IT support experts, cloud application support engineers, or an elusive professional with a specific set of skills and tech stack your organization needs. We hold this commitment in delivering customized recruitment solutions to deliver excellent hiring results.
We have built a robust database of over 100,000 IT and technical candidates including IT support engineers of varying levels along with managers that can oversee your IT support team. Whether you’re looking for a hands-on IT Support Analysts to manage customer queries, or a highly skilled cloud support engineer to troubleshoot complex cloud infrastructure issues, we specialize in connecting you with professionals who have the precise skills to maintain and elevate your IT helpdesk and support operations. We understand the critical role IT support plays in business continuity and user satisfaction, and we are dedicated to helping you build a team that exceeds expectations.
Benefits of Service
A unique recruitment firm service model for unrivalled candidate outcomes
Save on Costs without Compromising Quality
Building IT support teams in the Philippines will provide top-notch value by delivering quality tech support at a fraction of the cost compared to building teams locally. Filipino tech talents are aligned to western work culture and can speak fluent English, ensuring better integration to your company while delivering world class service. In fact, most clients can save up to 40% on salary costs compared to recruiting onshore. Accordingly, thePhilippines has established itself as a leading hub for global offshore IT teams, providing access to a wealth of Filipino talent who are deeply experienced in supporting international operations.
Manila Recruitment has proudly served clients ranging from startups to multinational companies who are already reaping the benefits of hiring top-tier IT professionals in the Philippines. With our specialized IT search service, you get elite tech support talent that creates efficiency and bottom-line results.
Expertise in Diverse Tech Environment
The demand for skilled Filipino IT Support talent is growing, as large numbers of global businesses are setting up offshore support teams in the Philippines in recent years. This has resulted in a deep talent pool of 1st Line, 2nd Line, and 3rd Line IT Support Engineers with hands-on experience across platforms like Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, Microsoft 365, and more. These Filipino IT professionals bring global exposure and technical agility to support complex IT infrastructure. Their versatility across diverse tech environments makes them a top choice for businesses seeking reliable and scalable IT support. With Manila Recruitment, the best candidates will soon be at your fingertips, ready to be interviewed and hired by your organization.
Security-First IT Mindset
Our pool of IT support talent are well versed in taking a security-first approach to provide support and protection for the systems in your company that matter the most. We have access to security and compliance conscious professionals who help our clients implement secure solutions to technical problems. Their focus on secure ways of solving technical challenges enable your business to offer the best care to your clients. With their expertise, your business and customers can enjoy lasting peace of mind, knowing that security is never an afterthought.
Focus on End-Users
Using our headhunting service allows your company to grow with technical professionals who naturally prioritize end-user satisfaction. Rooted in a service-oriented culture, our Filipino IT support engineers, analysts, and specialists are known for their empathy, patience, and clear communication, resulting in exceptional support experiences. With our IT search service, you gain talent that not only solves problems but enhances every user interaction that retains customers and reduces churn.
Our commitment is what sets us apart:
A unique recruitment firm service model for unrivalled candidate outcomes
Database & Community
We have one of the largest candidate pools ever curated in the Philippines for IT Support managers, all tiers of IT support engineers, and various roles needed to build or scale your tech support team in the Philippines. Plus unique community outreach programs run by all IT recruiters.
Certified IT Recruiters
A recruitment company in Manila that does not rely on job postings! We pride ourselves on passive candidate sourcing. Each of our recruitment managers are trained in the latest international sourcing strategies, adapted for the Filipino market, and accordingly they discover and engage more IT talent.
Business Driven Approach
The top recruitment agency in Manila has expertise in offshore hiring, corporate recruitment, plus first hires and growth from tech startups to multinational corporations.
Market Entry Strategy
New to the Philippines? We have been the exclusive recruitment agency partner in the Philippines for over 1000+ multinationals, corporations, and start-ups entering the Filipino market. Our recruitment firm in the Philippines specializes in recruiting first hires and building core teams from the ground up.
Fresh Inc, an Australian based software company, expanded their operations to the Philippines. Adam Penberthy, CEO of Fresh, highly recommends Manila Recruitment as a turn-key solution to your staffing needs. The agency goes beyond headhunting and acts as a full-service recruitment consultancy which finds the right talent to drive your business.
NCH Ladbrokes Coral is one of the largest betting and gaming organizations in the world. Ian Dunning, Managing Director of NCH Ladbrokes Coral, highly recommends Manila Recruitment as a turn-key solution to your staffing needs. The agency goes beyond headhunting and acts as a full-service recruitment consultancy which finds the right talent to drive your business.
Ian Dunning
Managing Director - Ladbrokes Coral
Matthew Arnold
CEO - Multinational Sports-betting
Find out how Matthew Arnold found his customer service leader with Manila Recruitment’s executive search service.
Matthew Arnold
CEO - Multinational Sports-betting
Book4Time
As an employer, the success of engaging an agency to source, screen and present quality candidates comes down to them understanding our needs – not only of the actual job role but also of our company c...
As an employer, the success of engaging an agency to source, screen and present quality candidates comes down to them understanding our needs – not only of the actual job role but also of our company culture, management style and workplace dynamics. Manila Recruitment spent a lot of time with us on this and making sure we were all aligned. This has meant quality candidates coming through and a high rate of actual hires. (I’m enjoying having my time back and leaving recruitment to the professionals!)
Rhett Pickering
Director - Applications Support
Google Review
Cirrena Pty. Ltd.
Manila Recruitment spent time to understand our requirements and perfectly executed the plan to hire our first Web Developer, Designer, PHP Programmer and SharePoint Expert. We have since used Manila ...
Manila Recruitment spent time to understand our requirements and perfectly executed the plan to hire our first Web Developer, Designer, PHP Programmer and SharePoint Expert. We have since used Manila Recruitment for several other positions, including iOS and Android developers as well as a Frontend developer and another PHP developer”. All done with care and understanding of our needs. They also provided business advice on how to establish and maintain our offshore team in Manila.
Gregg Mitchell
Managing Director
Google Review
Plover Bay Technologies
We have worked with Manila Recruitment the past couple of years and I can say without hesitation that they have given us top-notch service. Recommended candidates are always qualified. Their recruiter...
We have worked with Manila Recruitment the past couple of years and I can say without hesitation that they have given us top-notch service. Recommended candidates are always qualified. Their recruiters are very responsible, constantly working with us to find competent people. Management has also been very helpful in answering queries and offering expertise. From top to bottom, it’s a quality firm with quality people. Manila Recruitment has been instrumental in helping us grow our team and we feel confident that they will continue to do so in the future.
Clark Tiu
Development Lead
Google Review
Better Rehab
It’s been a pleasure to have worked with Manila Recruitment. They’ve assisted us with our hiring requirements with no hassles. They’re easy to reach out to, communicates well, very professional and reall...
It’s been a pleasure to have worked with Manila Recruitment. They’ve assisted us with our hiring requirements with no hassles. They’re easy to reach out to, communicates well, very professional and really knowledgeable. I highly recommend them.
Gio Gumatay
Operations Manager
Google Review
Flowerstore Group
At Flowerstore.ph we worked with Manila Recruitment to fill a technical position which had been very slow sourcing in-house. They were very professional throughout the entire process with great atten...
At Flowerstore.ph we worked with Manila Recruitment to fill a technical position which had been very slow sourcing in-house. They were very professional throughout the entire process with great attention to all details. We were able to hire a candidate in a very short amount of time since starting the process. Definitely will work with them in the future!
Saúl Mollá Cuesta
Founder and CEO
Google Review
Yousource Inc.
I am continually impressed with all the developers that Manila Recruitment have sourced for us! Both for Ruby on Rails and .NET. Although I find it difficult to admit, I don’t think our teams would be ...
I am continually impressed with all the developers that Manila Recruitment have sourced for us! Both for Ruby on Rails and .NET. Although I find it difficult to admit, I don’t think our teams would be as strong as they are today without your help!
Allain Franchimon
CEO
Google Review
Agilyx Pty.
Manila Recruitment are the best recruiters I’ve ever worked with across our global footprint. We use Manila Recruitment exclusively for our Philippines hiring. The team are highly responsive, professio...
Manila Recruitment are the best recruiters I’ve ever worked with across our global footprint. We use Manila Recruitment exclusively for our Philippines hiring. The team are highly responsive, professional, and find us the best candidates. They were so quick at finding talent, that we had to speed our recruitment processes to keep up with them!
Our success with Manila Recruitment gave me the ability to recommend to our Board with confidence to expand our operations in the Philippines because we had a local partner we could trust to find us the right people for roles, the first time.
I highly recommend their services.
Matthew Pritchard
Vice President
Google Review
Hoppler
We brought some challenging requirements to Manila Recruitment to source key personnel for our IT department. They faced the challenge head on, and was successful in finding us all 3 key personnel. Ev...
We brought some challenging requirements to Manila Recruitment to source key personnel for our IT department. They faced the challenge head on, and was successful in finding us all 3 key personnel. Everyone at Manila Recruitment, top to bottom, was pleasant to work with. I would highly recommend the team for your staff sourcing needs.
Ramon Ballesca
Co-founder
Google Review
Alpha Dental
My experience with various recruiting agencies in the Philippines has led me to find that Manila Recruitment stands out as the most exceptional I have encountered. The fee exceeds my previous experien...
My experience with various recruiting agencies in the Philippines has led me to find that Manila Recruitment stands out as the most exceptional I have encountered. The fee exceeds my previous experiences; however, it is justified by their tailored approach to your requirements and the exceptional personal recruiter who ensures a response within 24 hours. They strive to streamline the process of identifying candidates who genuinely align with our company’s expectations. I want to take a moment to acknowledge my exceptional recruiter, Shaira, who consistently goes above and beyond to fulfill our company’s goal.
Sabrina Chiu
iStack Holdings
My name is David and I head the Manila-based operations for a rapidly growing digital marketing company called iStack Holdings. In early 2015 I flew to Manila with the goal of setting up a team to hel...
My name is David and I head the Manila-based operations for a rapidly growing digital marketing company called iStack Holdings.
In early 2015 I flew to Manila with the goal of setting up a team to help us grow our company. I wanted talented designers and developers – the best, not just anyone.
I was lucky enough to find Manila Recruitment and use them alongside my own recruitment efforts. I quickly realised that the quality of candidates/hires I acquired through MR made it an extremely easy decision to stop doing it myself — and this saved me more time than I can imagine.
I now use MR exclusively and they have helped us grow our operations rapidly from nothing to almost 30 talented staff in about 18 months. These staff have been indispensable in our company’s growth and success – people who we depend on and trust with high value work, not generic BPO staff.
If you would like to find the right staff in The Philippines, especially in the areas of technology/development, you won’t find safer hands than Manila Recruitment. I firmly recommend you invest in their services.
David Savory
Head of Strategic Projects
Google Review
CallTower
I’ve really enjoyed working with Manila Recruitment, they’ve filled 4 different roles so far with many qualified candidates for each one. Recruiters have tremendous follow-up with our hiring managers an...
I’ve really enjoyed working with Manila Recruitment, they’ve filled 4 different roles so far with many qualified candidates for each one. Recruiters have tremendous follow-up with our hiring managers and the candidates themselves. I’d recommend working with Manila Recruitment for anyone expanding their teams in the Philippines.
Davis Sturgeon
HR Manager
First Performance
We’ve used Manila Recruitment on a regular basis for quite some time and have been happy with the communication, quality of candidates and overall seamless process. As compared to other agencies we’ve u...
We’ve used Manila Recruitment on a regular basis for quite some time and have been happy with the communication, quality of candidates and overall seamless process. As compared to other agencies we’ve used in the past, they are truly a standout.
Manila Recruitment has been excellent to work with, everyone we have encountered has been top notch from sales & client success to the recruiting team. Their process was highly refined for dialing in t...
Manila Recruitment has been excellent to work with, everyone we have encountered has been top notch from sales & client success to the recruiting team. Their process was highly refined for dialing in the job requirements and getting crystal clear on what we are looking for. This upfront due diligence led to us only spending time with a handful of highly qualified candidates that we could choose that best fit the role. We ended up being so pleased with the candidates that they sourced for our position that we ended up hiring two of them for different roles. Would highly recommend Manila Recruitment for your next role.
Matt Hearn
CEO
NASDAQ Listed Software Company
We turned to Manila Recruitment due to previous difficulties in finding consistently high quality talent for our services team supporting our global client base on our investment management solutions....
We turned to Manila Recruitment due to previous difficulties in finding consistently high quality talent for our services team supporting our global client base on our investment management solutions. Manila Recruitment accepted the challenge and quickly got involved in learning our business and understanding the quite challenging profiles we were looking for. Now a few months on, we’ve hired a number of talented people who fit our profile very well and we plan to retain this important relationship to source talent to our local team in Manila through the great services of Manila Recruitment.
I’ve found Manila Recruitment very easy to work with and really appreciate the level of involvement and transparency they’ve shown throughout.
Antti Horpu
Senior Manager
Google Review
Link 365 Global Solutions Inc
The whole Team at Manila recruitment are dedicated and honest professionals with very good attention to detail and customer service. The results they give speak for themselves, we get the very best ca...
The whole Team at Manila recruitment are dedicated and honest professionals with very good attention to detail and customer service. The results they give speak for themselves, we get the very best candidates from Manila Recruitment. The processes they follow and the system they have in place really does work and produces great results. They are also very competitively priced. In Summary great people to work with, great results and all at a reasonable price.
Scott Amos
Chief Operating Officer
Google Review
Galileo Software Services Inc.
We are a Social Enterprise & Technology Company inventing mobile services to underserved people in predominantly emerging markets. After experiencing the services of alternative headhunters without suc...
We are a Social Enterprise & Technology Company inventing mobile services to underserved people in predominantly emerging markets. After experiencing the services of alternative headhunters without success, we turned to Manila Recruitment for assistance in securing a number of high-level, executive and tech roles in a short timeline. Their specific process and professionalism produced fast results, exceeding our expectations. Adapted candidates, plus regular updates and communication, all delivered through consultants who understood our business model and our briefs. I have already returned to use Manila Recruitment for another key position.
Frederic Levy
CEO
Google Review
Arcadier Pte. Ltd
Manila Recruitment clearly had experience in helping organisations new to the Philippines to get started quickly, find the right talent, and work to tight timeframes. Following Manila Recruitment’s in...
Manila Recruitment clearly had experience in helping organisations new to the Philippines to get started quickly, find the right talent, and work to tight timeframes.
Following Manila Recruitment’s induction to its recruitment philosophy, which was invaluable in managing our own expectations in hiring timelines, time was taken to not only understand the roles we needed filled, but also the urgency and business drivers in hiring the local team. The overall service provided by Manila Recruitment was excellent, with a strong emphasis in using an open and consultative style of engagement to ensure our needs were met.
I have no hesitation in recommending Manila Recruitment to any organisation looking for a recruiter that works hard in finding the ‘right people’, instead of simply ‘filling seats’.
Dinuke Ranasinghe
CEO
Google Review
DM-ED.com
We recently decided to set up a development base in Manila and started working on building a team with Manila Recruitment. From the start the team were very helpful, giving us good guidance and realis...
We recently decided to set up a development base in Manila and started working on building a team with Manila Recruitment. From the start the team were very helpful, giving us good guidance and realistic opinions on what would be possible. Over the past four months we have successfully recruited a core team who I am delighted with. During that process I myself have never needed to leave the UK. I can thoroughly recommend Manila Recruitment as an excellent way forward for anyone considering establishing a whole team or for filling highly technical roles in the Philippines. They are good people doing a great job.
David Morgan
Founder and CEO
Google Review
Contact Us
Contact the premier headhunting agency in the Philippines, and start looking for talent now!
Key Business Terms
The success fee is only billed after hire, and is calculated at 2 months of the candidates’ total gross monthly earnings for non managerial IT talent and 2.25 months for managerial roles (equivalent to 16.66% or 18.75% of an annualized salary), and there are no hidden fees.
An extensive, executive consultation is offered upon engagement. We want to gain the deepest understanding of your company, your requirements, the position, and offer advice to ensure success.
We offer a free replacement candidate if things don’t work out within the first 4 months for non-managerial roles and 6 months for managerial talent.
Our consultative, detailed, and relationship-orientated approach requires 30 days of recruitment exclusivity (see FAQs). In return, we guarantee to get you results!
Our Market Leading Solutions
Each recruitment service has a transparent, unique and competitive fee structure and terms, and is delivered by a certified, professional recruiter in Philippines
Recruit 4 or more positions, with any combination of Junior, IT, Expert, managerial, or executive roles
Team Search
Recruit C-level, VP, Country Manager, Director, General Manager & other managerial positions
Executive Search
Recruit all IT roles, all software roles, all digital, and technical positions
IT Search
Recruit any Non-Managerial, Non-IT roles in HR, Finance, Sales, Marketing, Admin & Ops
Technical & Expert Search
Recruit all entry-level roles including trainees, executive assistants, and basic support staff
Junior Search
Recruit an expatriate living in the Philippines, or to repatriate a Filipino overseas
Expat Search
Recruit executive, technical or expert roles for your offshore operation, bundled with payroll management and office space
Offshore Staff Solutions
Recruit for all executive, managerial, IT or technical roles with a focus on work from home arrangements
Remote Staff Search
Frequently Asked Questions
We are pleased to provide answers to common queries regarding our IT Staffing Solutions in the Philippines
The Philippines holds a vast pool of English-proficient, highly skilled IT professionals, allowing access to an abundance of world-class talent at a fraction of the cost. This pool of talent is highly experienced in working within multicultural settings, particularly with Western aligned workplaces, making them an ideal match for IT support operations.
Companies that establish IT support teams in the Philippines can reduce salary costs by as much as 40-50% when compared to hiring onshore. Filipinos also have demonstrated their ability to work across various time zones to support global operations, which will allow your company to tap into 24/7 IT and technical support for your products and services.
Furthermore, the Philippines is culturally aligned with Western norms and practices. This, coupled with the experience and expertise of Filipino IT talent, makes the Philippines a highly desirable location to build your IT support team.
There are more reasons to recruit your IT support team in the Philippines, whether you are offshoring or employing locally, our team at Manila recruitment can give you tailored information on the benefits specific to your organization. Contact us today to discover more about hiring your IT and tech support talent by partnering with our world-class technical recruiters!
Partnering with a headhunter can simplify your recruitment processes for IT support talent. Our elite tech headhunters have extensive networks and are well connected to IT talent communities in the Philippines, enabling them to effectively source and screen qualified candidates for your organization. Partnering with a headhunter can save companies time and money in comparison to doing the search in-house.
Filipino talent is ideally suited for IT support roles due to several factors aside from their English proficiency and experience. Culturally, Filipinos are kind and warm people. When this is combined with their technical expertise, it ensures that they not only provide top-notch technical support, but they also contribute to the retention of clients.
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