In the modern business landscape, one powerful strategy to streamline operations and focus on main objectives is to offshore IT outsourcing services. A Deloitte survey says 65% of respondents regard outsourcing as helpful for prioritizing core functions, while 63% view cost-cutting as another key benefit.
When you outsource IT services, you’re not just reducing costs by sidestepping in-house staffing and infrastructure investments. You’re also gaining access to top-tier expertise, flexibility, and the ability to adapt your tech needs as your business grows.
This guide shows how offshoring specific IT functions can enhance efficiency, reduce operational burdens, and drive your company’s success.
The Importance of IT Offshoring: Key Benefits
IT expert Lawrence Barrett says, “A lot of companies who offshore expect to get comparable service for significantly less of the amount to get the work done in their own country. However, another part I want to highlight is the access to talent that can grow within their organization in the long run.”
“But to add to this, technical talent in the Philippines is eager to learn and impress in their workplaces. They appreciate the opportunities granted by companies who choose to offshore and can adapt better to one’s company culture, especially talents hired in a remote setup.”
By offshoring, your business can cut costs while accessing skilled professionals for critical functions. Offshoring can streamline operations by reducing in-house burdens, such as ongoing training and daily management, so your core teams can focus on strategic growth.
For instance, imagine shifting resources away from repetitive IT maintenance and allocating them toward high-value tasks. It’s a shift that ultimately drives better resource allocation and improves your team’s productivity.
However, it’s essential to understand the difference between outsourcing and offshoring. Outsourcing usually involves delegating functions or tasks to a third-party vendor. Meanwhile, offshoring typically entails moving tasks or operations to another country. Both options are viable for businesses that seek to reduce costs and optimize operations.
Top 8 IT Services Your Business Should Offshore
Top 8 IT Services Your Business Should OffshoreAccording to Lawrence Barrett, “Some IT services that companies choose to offshore are security, support, help desk, quality assurance (QA), and software development—typically, services that tackle the output of managed service providers or MSPs.”
1. Cloud computing
For businesses seeking to store, manage, and process their data online, cloud computing is a smart choice. These services have become fundamental to modern business operations as they offer scalable, flexible, and cost-effective infrastructure solutions. By offshoring cloud management to a trusted provider, you can ensure your systems are secure, regularly backed up, and optimized for performance.
In addition, cloud services give you access to top-tier technology. As your operations grow, cloud providers can manage updates, troubleshooting, and scaling your business. Therefore, your internal team can focus on innovation rather than managing servers or storage.
2. Cybersecurity
With data breaches and cyberattacks on the rise, businesses — no matter what size — must protect themselves from security threats. Cybersecurity is a critical service to outsource as it requires constant monitoring, updating, and expertise in the latest threats and defenses. Many companies may find this cost-prohibitive, but the long-term advantages significantly outweigh the expenses.
By outsourcing your cybersecurity to a specialized provider, you can safeguard your business with the latest technology and protocols. A team of experts will stay up to date on emerging threats and regulations to secure your data while your business remains compliant.
3. Network management
A secure, efficient network is the backbone of any business’ IT infrastructure. This service includes essential tasks that are tedious and technical, from handling routers and switches to overseeing firewalls and bandwidth allocation.
By offshoring network management, you can have a team that constantly monitors and optimizes your network. Managed service providers are effective in identifying and resolving network issues before they persist and affect your operations. The result? It improves uptime and performance.
Ultimately, this frees up your internal team from daily network maintenance so they can focus on strategic tasks.
4. Software development
Whether you need custom software, mobile apps, or web development, offshoring software development can be a game changer. Offshore IT development teams are equipped with the latest tools, technologies, and programming languages to produce high-quality software at a fraction of the cost of maintaining an in-house team.
In addition, offshore software development shortens time-to-market, as dedicated teams can work around the clock to finish projects faster. By offshoring to a global pool of developers with expertise in specific niches, you can have software built to your exact specifications and integrated seamlessly into your existing systems.
5. Technical support
To improve customer experience and reduce downtime, reliable technical support is crucial. However, small businesses may find building and maintaining a 24/7 IT help desk expensive and labor-intensive.
When you offshore IT helpdesk services, your customers and employees can access support regardless of time zones. This service reduces wait times, resolves issues more quickly, and keeps your business running smoothly. Offshore IT services often provide multilingual support to expand your ability to serve customers globally.
6. Data management and storage
Offshoring data backup and storage is a great option for your company’s critical data to remain secure. With this service, you no longer need to invest in extensive infrastructure. In case of data loss or cyber incidents, providers will safeguard your data through consistent backups, monitoring, and quick recovery plans.
Additionally, the team can get your operations back up and running in no time in case of a data breach or system crash. These recovery strategies and infrastructure enhance your business continuity standards, allowing your company to recover from disasters faster.
7. IT consulting
If you’re seeking expert advice and insights, offshoring IT consulting services can help you without needing a full-time IT strategist on board. IT consultants can assess your current infrastructure, identify inefficiencies, and recommend strategies for optimizing performance.
Whether you are planning to scale or improve your security posture, outsourced consultants bring industry expertise and objectivity. Their fresh perspectives and in-depth knowledge can help you make well-informed decisions about your company’s technology needs.
8. Web hosting and management
Managing a website’s hosting, maintenance, and updates can take up valuable time that your team could use elsewhere. By outsourcing web hosting and management, your website remains secure, updated, and responsive. Outsourced teams also handle performance optimization, troubleshooting, and security patches to make your online presence as seamless as possible.
Boost Efficiency by Offshoring Key IT Services
By offshoring IT services, you can cut costs and streamline processes while your business focuses on what matters most: growth. From data management to network security, these outsourced services empower your business to be more efficient and competitive.
Looking for the right talent to support your IT needs? Manila Recruitment connects you with dedicated, top-tier professionals in the Philippines. As a leading recruitment agency in the Philippines, we can provide the expertise you need to succeed.
Connect with Lawrence Barrett on LinkedIn
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