Filipino business culture brings a warm, collaborative approach to the workplace. Unlike individualistic, straight-to-the-point business styles in other countries, building connections is important among Filipinos. It’s not just about what you know, but who you know and how you treat them.
If you’re leading or working with a team in the Philippines, knowing these customs is key to a successful partnership. Ideally, you familiarize yourself with Filipino business etiquette to promote positive interactions, build trust, and help avoid misunderstandings.
This blog will teach you everything you should know to start right with a Filipino team.
Core Values That Shape Filipino Business Practices
Filipino business practices are based on deep-rooted cultural values that influence how people work, interact, and make decisions. Understanding them can help you engage with your team better and show respect for the Filipino way of life.
Reliance on God
Many Filipinos are deeply religious, and faith has a big influence on their lives. This belief in a higher power encourages a more relaxed and flexible approach to work. Filipinos believe that God will help them with their day-to-day affairs.
The Filipino phrase “bahala na“—which translates to “come what may”—embodies this attitude. While this behavior might seem carefree, it’s more of a reflection of Filipinos’ deep-seated trust in divine providence and willingness to adapt to changing circumstances.
Family-oriented culture
Ever wondered why Filipinos can easily connect, even in the workplace? It’s because family is at the heart of Filipino communities. Family members are often involved in business decisions, and most employees see each other as more than just colleagues. This strong orientation fosters a sense of loyalty and camaraderie in the workplace.
The importance of face and hiya (shame)
In Filipino culture, “face” refers to one’s reputation, dignity, and social standing. Maintaining it is essential in business interactions, as it reflects on the individual and the company.
Hiya, or shame, is closely linked to face. It influences their decision-making and communication styles. As such, Filipinos try to avoid embarrassing situations that might affect their family and career.
Essential Business Etiquette in the Filipino Workplace
Here are some important practices to keep in mind when observing business etiquette in the Philippines:
Build relationships and trust
Most Filipinos tend to put relationships first, often over the work itself. So, try to get to know your team personally and ask about their lives. Social gatherings are common, and attending and participating in them can help strengthen bonds and lay a foundation of trust.
Communicate politely and indirectly
Filipinos often use indirect communication to avoid offending or embarrassing others. When expressing disagreement or making suggestions, it’s common to use softer language and rely on non-verbal cues like tone and body language. To keep interactions respectful, approach sensitive topics gently, and avoid open confrontation.
Respect hierarchy and seniority
Being mindful of each person’s rank communicates respect in Filipino culture. As such, you won’t typically encounter Filipino employees talking to their boss by their first name, signifying hierarchy and respect for seniority. They usually address senior colleagues as “Sir” or “Ma’am” and follow protocols when making decisions.
Dress appropriately and be punctual
In the Filipino workplace, dressing appropriately is essential. Men typically wear a suit or button-down shirt and tie, while women wear a modest dress or a blouse and skirt or trousers. Remember to be aware of local dress codes, especially when visiting different regions, as customs may vary slightly depending on the setting.
Engage in gift-giving and hospitality
Gift-giving is a warm gesture in the Philippines, often used to build goodwill. Filipinos often present thoughtful gifts, such as local delicacies, during meetings or special occasions.
Accepting invitations to lunch or dinner is also important, as it provides opportunities to strengthen relationships and build camaraderie. You could reciprocate this kind of hospitality by inviting your Filipino team to social events.
4 Ways to Overcome Common Challenges
Adapting to Filipino business culture can take a while. Here are simple tips to avoid potential issues and continue creating a sound environment for your Filipino team.
Prioritize relationship-building
Team members welcome an environment where they can safely share their ideas and concerns. Regular check-ins and informal chats can help everyone feel included and valued.
Practice patient listening
Allow your team members to express their thoughts. Instead of jumping in, wait for them to finish talking before responding.
Clarify misunderstandings respectfully
If something isn’t clear, ask questions to understand better. Also, avoid offending someone by approaching the conversation calmly and respectfully.
Adapt to cultural nuances
Cultural differences are normal, but if they’re getting in the way of work productivity or efficiency, it may be necessary to find a middle ground with your team.
Build Bridges in Filipino Business Culture
Business practices in the Philippines thrive on strong relationships, polite communication, and the values of trust and respect. Understanding and embracing these nuances can help you better manage your Filipino team and build a lasting partnership.
Are you ready to tap into the Philippines’ talented workforce? Manila Recruitment is here to help. We’re a recruitment agency in the Philippines that can connect you with top-tier Filipino professionals who can compete in the global business landscape and share your commitment to success.
Contact us today for your recruitment needs.
Passionate about promoting the ingenuity of Filipino talent, Arvin is a sought-after resource person in the field of career development. He regularly delivers keynote speeches and conducts workshops throughout the Philippines, sharing his insights and strategies for improving employability and promotability.
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