5 Technologies That Can Support Better Communication Between HR and Employees

Categories: Advice for HR Professionals

The relationship between HR and employees is one of the most critical areas of any successful organization.

At the core of this relationship are various HR technologies, which, when integrated effectively, can support better communication between HR and employees.

In this article, we’ll take a look at five technologies that can support better communication between them.

Real-time collaboration tools

The communications within your team may be streamlined with the help of collaboration tools. This works particularly well for collaborative projects, removing barriers between departments, and spreading knowledge throughout the organization.

If you have remote workers or members of a project team located in different parts of the world, they can also be helpful internal communications tools.

More and more people are starting to use these tools, and that trend is only anticipated to increase.

Its primary benefits consist of enhanced project management, more productivity and efficiency, and a consolidated repository of information and communication.

As a bonus, it helps keep you from sending emails that aren’t necessary. However, getting used to the new normal might be challenging. It’s possible that not everyone on the team will fully accept the new method and continue using email.

Video conferencing tools

Organizations with several offices or locations might greatly benefit from using video as a means of internal communication. It’s a great way for people to directly communicate even if they’re on opposite sides of the world.

Video chat tools make it possible for individuals to hold meetings without anybody having to travel from where they are currently working.

Working remotely doesn’t have to mean giving up your daily dose of person-to-person engagement with your coworkers; thanks to video chat software, you can keep up those personal exchanges even when you’re not in the same office.

Video chatting eliminates the need for costly and time-consuming business trips, freeing up employees to focus on getting more done. It makes for a friendlier atmosphere in the workplace. Unlike more formal meetings, it allows for greater flexibility.

However, not everyone has the same quality of internet connection, therefore be mindful that technical difficulties, such as slow internet connections or even inadequate equipment, could make video conferencing tools hard to use.

Instant messaging technologies

Whether they’re in the same room or on opposite sides of the world, instant messaging software allows your staff to instantly communicate with one another and share information such as text, videos, links, and photos.

The more informal and quick communication style that services like Slack or WhatsApp offer are already familiar to employees from their personal use of such platforms.

Employees that spend most of their time working from home might benefit greatly from using instant messengers as a means of communication. This is a great method of quick communication if you have a question for a coworker that can be answered in a few words.

In comparison to lengthy email threads, chatting on an instant messaging network is both quicker and less disruptive.

Some of these records may need to be kept for regulatory purposes. Particularly in heavily regulated businesses, it may be necessary to deploy a WhatsApp archiving solution in addition to a retention policy for communication records in order to ensure compliance.

Social media networks

Many workers see no reason to avoid using social media for business purposes after they have been accustomed to doing so in their private lives.

It’s not uncommon for businesses to leverage preexisting social networks like Facebook, while some choose custom-built systems like Yammer.

The speed at which information may be spread has greatly increased with the advent of social media. Yet another perk is the low-to-no cost of integrating social media.

But remember that not everybody has a social media account. People at your company might be wary about connecting their own social media accounts to the business.

Permitting employees to use their personal social media accounts at work also raises the possibility of misconduct.

Internal newsletters

Another extremely useful method of corporate communication in the workplace is the internal newsletter. They help you save time and effort by allowing you to batch and organize material and schedule the delivery of less time-sensitive updates.

Advantages include low prices and simple manufacturing and distribution. As they are often communicated via email, a medium which all of your employees already use, this kind of communication incurs less expense.

If you want to spread important information and encourage teamwork, consider creating an eye-catching, professionally produced internal newsletter.


By harnessing the power of technology, HR managers can better communicate with employees, streamline administrative processes, and improve the overall workforce management process.

Implementing employee communications and engagement tools is a big step for HR managers, as these tools help streamline communication between the HR team and their employees.